Kid Dynamo Customer Service

Buy Kid Dynamo is easy. To help you during the buying process, here are some tips.

Selecting Articles

Every article has a page dedicated to show you all information about it. First find an enlarged image of the article. When necessary, we add more pictures of the article, as details or different views. You”ll also find other details about the item, such as size, colors, etc..

You can change the language to English or Spanish, from the top buttons. You can change the currency from the yellow buttons from the right corner. It will update the price of items and the total of the cart, if you”ve added an item.

When you”re ready, just enter the number of items you want in the Amount field and click “Add to Cart”.

Viewing the Shopping Cart

By adding items to cart, you will see in the upper right corner a summary of the number of articles added and the price (without taxes and delivery charges) in the currently selected currency.

Once you”ve chosen all your items, click the red circular button next to the summary of the cart to enter “My Cart” and see the content of your cart. On the “Shopping Cart” you can see all the items added to cart, delete and change the quantity by entering a new amount.

You can also know the shipping charges that apply to your order by selecting your country from the dropdown below.

By clicking on ”Update” will change the total amount of the order.

The checkout process

When you”re ready to proceed with the order, click “Checkout”.

Then, we will ask the user name and password for your account. If you do not have an account you can choose to create one during the purchase process, or purchase as a guest without creating the account. If you agree to create an account during the checkout process, your personal information as name, address, etc. are stored in your account, and need not be re-introduced in future purchases.

On the Checkout page you will be required, through various form fields organized into tabs, your name and shipping address, billing address (if different from shipping), payment method, etc.

Finally you will reach the Order Confirmation page, which lists all your order details: name, address, payment method, total amount of purchase, etc.. Check this page carefully. You can browse previous flaps if you want to make any changes.

Paying Your Cart

The payment for the items listed on our Website must be made to the PayPal account of Kid Dynamo in the PayPal website by any means accepted by PayPal, by confirming the order data on the Kid Dynamo Web site. There will be no delivery until receipt of the amount of the order placed.

After confirming your shipping address, billing and order details, click on “Confirm order”.

You will be redirected to the PayPal website, where you can safely enter your payment information, either through a PayPal account or by credit card accepted by PayPal.

It is important that, upon completion of the transaction, click on “Back to the Shop” to immediately PayPal notify Kid Dynamo website that payment has been made.

Pricing and availability

If for any reason a requested item is not available or prices are shown incorrectly, Kid Dynamo will notify you by email, allowing you to cancel your order and refund your payment via PayPal (except the costs of commissions made by Paypal) .


In some countries, an order may be subject to import duties. Any additional fee for customs clearance must be decided by you, because Kid Dynamo has no control over these charges. When you place an order with Kid Dynamo, you are considered the importer of the goods and therefore must comply with all laws and regulations of the country where the products are received.

Shipping and Delivery Worldwide

We can send your order by Kid Dynamo to any country worldwide. Please see details below on how items are distributed, and how to track your order.

Shipping via Certified Letter mail service
All products advertised on this website are sent using the mail service Certified Letter from Correos of Spain, unless otherwise indicated. The shipment usually takes between 15 and 20 working days for destinations in Europe and USA The shipment may take a little longer to other destinations.

Shipping Rates
All products advertised on Kid Dynamo are subject to shipping charges of mail service Certified Letter from Correos of Spain, which are calculated and confirmed during the purchase process, according to the weight of items and country to which sent. The dispatch has a surcharge in respect of handling and preparation.

Tracking your order
If you have a user account or you have created it when making your purchase, you can access your account and review requests you”ve made.

We will also inform you of order status by email, if billed or shipped.

Returns, replacements and cancellations

Please see details below on how to change an item or request a refund.

When you order from Kid Dynamo, make sure you have selected the correct item and quantity as we do not accept returns or cancellations unless the item is defective.

In case you want to return any defective item bought from Kid Dynamo, you should send a “Request for Return” via email to, clearly indicating the fault and if you want a replacement for the returned item.

You will have 7 days from the date of receipt of the article to submit the “Request for return” and ship the item to Kid Dynamo, with all original packaging.You”ll have to pay the return shipping cost and send a valid copy of the invoice by postal mail or email.

The order number must be clearly marked on the outside of the package sent to Kid Dynamo. Refunds will not be accepted if this number does not appear clearly on the package. Kid Dynamo is not responsible for your shipment, we recommend for your own peace you use a certified delivery method that requires a signature upon receipt of shipment.

If the return is approved, the amount will be refunded through PayPal (except the costs of commissions made by Paypal). If you request a replacement that is no longer available, the amount will be refunded as well.

For the purposes of the provisions of Law 34/2002 of the Information Society and Electronic Commerce, is available to users the following details of the company: